Unpaid accounts in France?
International recoveries that work also locally
Our long lasting experience has sent us to very remote areas. In the growing process, our company has created strong links with partners. Those links have become a web, a network. In any area, debt-related, we bring our legal, investigative or multicultural power into your premises.
Our company via its partners is authorized to recover in France. We are based in the 4 major cities of which Paris. Our clients have recovered debts escaping to bad reputation and remote DOM TOM. French unsolvency is the major issue.
2008 1st Office in ParisMay 2008 saw our 1st legal establishment for French collection.
2009Efficient structure designLaunch scheduled for end of the year. A collection agency needs a very sophisticated software. Nothing on the market at that time was available. After hiring some external consultants, decision was made create a Task Force whose aim would result in an Efficient debt collection and multi-purpose online platform.
2013Law firms positive reponseMany more new partners joined us in 2013. So far, the highest culminating in 28, over 2 per year.
2014Legal network launchKey to our success - a legal network made of international law firms and associates
Efficiently recover and establish long lasting relationships with our clients
Dedicated account managers. Your own as of ot was your employee. Our collection agents are extensively trained on a 6 months-period. Every month they practice on higher difficulty cases, under the supervision of their field manager. At the end of the programme we aprove the agents based on the tuition and on the their natural savoir-faire.
The future collection agent completes its cycle in one of our partners office. This long evaluation period works on both sides. We are thus able to keep adjusting with partners needs, provide the best location and training follow-up to all our agents and a quick redeployment when necessary.
As well as providing vital administrative support, Account Managers act as first point of contact for our clients. They liaise with the agents to ensure they have all the relevant information whilst out in the field, maximising performance. Each client has a dedicated account manager thus streamlining and enhancing communications.
Global results 2015
Tracing and investigation positive results
Customers satisfaction level